ib77 operates under a defined set of terms that determine how your account, wallet activity and access to content are handled. Whether you reach us via Nagad, Rocket or Upay, or browse the lobby from a mobile browser, these terms apply from the moment you open your account — subject to your local law and the eligible regions we serve.
Account terms apply at registration
Access subject to local law and eligible regions
Nagad, Rocket and Upay covered
Mobile and desktop scope
POLICY FRAMEWORK
How Our Policy Position Works
Our terms cover every interaction you have with ib77 — from the moment you register an account through to how wallet transactions via Nagad, Rocket or Upay are recorded and processed. We do not operate as a legal advisory service, and nothing in these pages should be read as a legal ruling for your specific situation. Access to ib77 and the eligibility of your account depend entirely on the laws of your jurisdiction and the regions we are currently able to serve. If there is uncertainty about whether access is permitted where you are, the responsibility to check local law rests with you. Our policy documents are written in clear English and are intended to be read in full before you begin using any part of the platform, including the sportsbook, casino lobby or any wallet funding route. We update these terms when our services change, and the revised version becomes effective on the date it is published. Continued use of the account after a change is posted constitutes acceptance. Where a section conflicts with local law, the locally applicable rule takes precedence — we do not ask you to waive rights that local law protects. For questions about specific clauses, our policy contact route is listed in the support section below.
Nagad
Wallet transactions processed through Nagad are logged against your account and subject to the transaction terms in force at the time. Records are visible from the account history page.
Rocket
Rocket-initiated transfers are treated as confirmed only after the platform receives the provider confirmation signal. Check your account history for the current status of any transfer.
Upay
Upay payments follow the same account-logging rules as other local wallets. If a Upay transfer does not appear within the expected window, the account support route is the correct first step.
WHAT THIS COVERS
Scope of ib77 Policy
These terms apply specifically to your use of the ib77 platform and the services we directly control. Understanding what is inside and outside scope helps you know where to direct questions and what protections apply to different parts of your account experience.
Account Access
All account creation, login, session activity and account-level settings fall within the scope of this policy. This includes how we store your registration details and how you can request corrections or closures through the published account support route.
Wallet Transactions
Deposits and withdrawals processed through Nagad, Rocket and Upay are covered by our transaction terms. These terms set out how records are kept, how disputes are raised and what verification may be required before a transaction is completed.
Site Content
Game content, odds display, promotional notices and editorial text published directly on ib77 are within scope. We control what appears here; content accuracy questions should be directed to our support contact route rather than to individual studio or provider pages.
Third-Party Services
Payment providers, game studios and external links operate under their own separate terms. Once you leave the ib77 platform or initiate a transaction with a third-party provider, their policies govern that leg of the journey. We are not liable for third-party service interruptions or policy changes.
YOUR ACCOUNT RIGHTS
Practical Actions Under This Policy
Your account gives you several concrete ways to interact with the data and records we hold. You can review your transaction history directly from the account page at any time — every Nagad, Rocket and Upay movement is logged there with a timestamp and reference. If you notice an error in your account details, such as a registered mobile number or wallet reference, you can request a correction by contacting us through the published support route. We will acknowledge the request and confirm what verification is needed before making the change. You can also ask a general policy question through the same contact path; we do not require you to explain why you are asking before we respond. Where your local law grants you specific data rights — such as the right to access a copy of what we hold — you can make that request through our policy contact route. We aim to handle these requests in a way that respects both your rights and any legal obligations we are required to meet in the regions we serve.
Review Your Records
Open your account history page to see every transaction logged against your account, including wallet activity through Nagad, Rocket and Upay. The log is available as soon as you are signed in.
Correct Account Details
If a detail on your account is wrong — registered number, wallet reference or profile field — raise a correction request via the support contact route. We confirm what verification is needed before updating.
Ask a Policy Question
Policy questions can be sent through the site's support route without a prior explanation. We respond to policy queries through the same channel we use for account support.
Request Data Access
Where local law entitles you to a copy of the information we hold on your account, submit that request via our policy contact path. We handle it in line with applicable law for your eligible region.
REACH OUR POLICY TEAM
Policy Contact Routes on ib77
If you have a question about these terms, need to raise a dispute or want to exercise a data right, the routes below are the published ways to reach us. We do not publish contact channels we cannot staff, so use only the routes listed here.
Live Chat
The live chat widget on ib77 connects you directly to the account support team. Use this for policy questions that need a quick response or to start a formal data-request process.
Email Support
For written policy queries, account correction requests and formal data access requests, use the email address published in the Contact section of the site. Keeping a written record is useful for dispute tracking.
Account Help Page
The Help section inside your signed-in account area covers common policy questions, wallet transaction queries and account settings. Check there first before opening a support ticket — it covers most Nagad, Rocket and Upay transaction questions.
HOW WE HANDLE YOUR DATA
Data Handling and Account Security
We take specific steps to manage account data responsibly and keep your wallet and session information protected. Here is how we handle the key areas of data on the platform.
Data Retention
We keep account and transaction records for as long as required by the terms in force and any applicable legal obligation in the regions we serve. When a retention period ends, data is removed from active systems in line with our internal schedule. You can ask about the retention period for a specific record type through the support route.
Cookies and Browser Data
ib77 uses cookies to keep your session active, remember your language preference and support mobile browser navigation. You can adjust cookie settings through your browser; disabling session cookies may affect how the account pages load on mobile.
Account Security
Your account login and wallet associations — including linked Nagad, Rocket and Upay references — are held under access controls that limit who within our systems can view them. We do not share wallet identifiers with third parties for marketing purposes.
Requesting Changes
To update, correct or request deletion of information we hold, use the email support route or live chat published on the site. We confirm receipt and let you know what verification is required before acting on the request.
POLICY FAQ
Questions About ib77 Legal Terms
These are the policy questions we hear most often from account holders in Bangladesh. If your question is not here, use the live chat or email route to ask directly.
Does ib77 operate legally in Bangladesh?
Access to ib77 depends on your local law and the eligible regions we serve. We do not make a legal determination for your specific location. You are responsible for checking whether access is permitted under the laws that apply to you before using the platform.
Where can I read the full version of the terms?
The full terms are published on ib77 and are accessible without signing in. We recommend reading them before you register. If a term is unclear, you can ask for a plain-language explanation through the live chat or email support route.
Can I ask for a copy of the data ib77 holds on my account?
Yes. Where your local law grants you this right, submit a written request through the email support route published on the site. We will confirm receipt and let you know what identity verification is needed before we send the data to you.
How do I raise a dispute about a Nagad or Rocket transaction?
Open the account history page to locate the specific transaction reference, then contact our support team via live chat or email with that reference. We check the transaction log and respond through the same channel. Rocket and Nagad transfers both appear in the account history with timestamps.
What happens to my account data if I close my account?
When an account is closed, we retain records for the period required by our terms and any applicable legal obligation. After that period, data is removed from active systems. You can ask about the specific retention window for your account via the email support route.
How will I know if the legal terms have been updated?
When we update the terms, the revised version is published on ib77 with the effective date shown. Continued use of your account after the update date means you have accepted the changes. We recommend checking the policy pages periodically, particularly before making a wallet transaction.
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